MCMaya Chenmaya@northwind.io
2 min ago
Billing
Frustrated
Urgent

I was charged twice for Pro this month, once on Oct 2 and again on Oct 3. Could you refund the extra $49.00?

Suggested reply94% confident

Hi Maya, sorry about that. I've refunded the duplicate $49.00 charge, so it should be back on your card in 5 to 7 days.

Point at the ticket to see what the model read and returned, or flip the whole card.